Privacy Policy for Switcheats Partner
Switcheats Partner ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our partner (restaurant/vendor) application.
By using the app, you agree to this Privacy Policy.
1. Information We Collect
a) Personal & Business Information
We may collect:
- Name
- Mobile number
- Email address
- Profile image
- Restaurant/business name
- Business address
- GST/tax details (if applicable)
- Bank details for settlements (if applicable)
b) Restaurant & Menu Information
- Menu items
- Pricing
- Food images
- Availability and stock
- Order preparation details
c) Order Information
- Incoming and completed orders
- Customer order details
- Order status updates
d) Device Information
- Device model
- Operating system
- App version
- IP address
- Crash logs
e) Location Information
We may collect location data to:
- Verify business location
- Support delivery coordination
- Improve service availability
f) Usage Data
- App usage activity
- Login data
- Order management activity
2. How We Use Your Information
We use your data to:
- Create and manage partner accounts
- Manage restaurant/store profiles
- Display menus and product listings
- Process and manage customer orders
- Coordinate with delivery partners
- Send notifications and updates
- Improve app performance
- Prevent fraud and unauthorized activity
- Comply with legal obligations
3. Permissions We Use
Camera
To upload menu images, profile photos, and documents.
Storage / Media
To select and upload images from your device.
Location
To verify store location and support delivery operations.
Internet
For app functionality and server communication.
Notifications
To send order alerts, updates, and important messages.
4. Data Sharing
We do not sell your personal data.
We may share data with:
- Customers (for order processing)
- Delivery partners (for order fulfillment)
- Payment service providers
- Cloud and analytics service providers
- Legal authorities when required
5. Data Security
We implement reasonable security measures to protect your data. However, no digital platform is completely secure.
6. Data Retention
We retain your data as long as necessary for:
- Business operations
- Legal compliance
- Dispute resolution
7. Your Rights
You can:
- Update your information
- Request account deletion
- Contact us for privacy concerns
Email: switcheatsofficial@gmail.com
8. Children’s Privacy
This app is not intended for individuals under 18.
9. Updates to Policy
We may update this Privacy Policy periodically. Continued use of the app means acceptance of updates.
10. Contact Us
Switcheats Partner
Email: switcheatsofficial@gmail.com