1. Introduction
ShippingMaster ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
2.1 Personal Information
User Credentials: Email address and password for account authentication
User Profile: Full name, user ID, and associated warehouse information
Contact Information: Customer names and contact details for shipping records
2.2 Vehicle and Shipping Data
Vehicle Information: VIN numbers, make, model, year, color, and other vehicle specifications
Shipping Details: Container information, destination addresses, port of loading, facility information
Documentation: Bill of Sale (BOS) files, title information, tracking numbers
Inventory Records: Execution dates, locations, gasoline levels, key information, SD card status
2.3 Media Content
Photographs: Images of vehicles, containers, and shipping documentation captured through the app's camera functionality
Videos: Video recordings of vehicles and containers (MP4 format only)
Scanned Documents: Title scans and other document images
2.4 Technical Information
Device Information: Camera access, storage permissions, network connectivity status
Usage Data: App functionality usage, image upload queue status, connectivity monitoring
Local Storage: Cached user data, warehouse selections, and pending image uploads
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Core App Functionality
Authentication: To verify user identity and maintain secure access to the app
Inventory Management: To track and manage vehicle inventory and shipping containers
Documentation: To store and organize shipping documents, titles, and related paperwork
Image Processing: To capture, rotate, and optimize vehicle and container photographs
3.2 Data Processing
VIN Data Retrieval: To fetch vehicle information from external databases using VIN numbers
Image Upload: To upload photographs and videos to our servers for storage and processing
Offline Functionality: To queue image uploads when internet connectivity is unavailable
3.3 Communication
Notifications: To send local notifications about app status and updates
Status Updates: To provide information about shipping status and verification processes
4. Information Sharing and Disclosure
4.1 Third-Party Services
VIN Data Providers: We may share VIN numbers with third-party services to retrieve vehicle information
Cloud Storage: Images and documents are uploaded to our secure servers for backup and synchronization
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Operations
Warehouse Management: Information may be shared with warehouse operators and shipping partners
Customer Service: Data may be accessed by authorized personnel for customer support purposes
5. Data Storage and Security
5.1 Local Storage
Device Storage: User credentials, warehouse selections, and pending uploads are stored locally using Hive database
Image Files: Photographs and videos are temporarily stored on your device before upload
5.2 Server Storage
Secure Servers: All uploaded data is stored on encrypted servers with appropriate security measures
Data Retention: We retain your data for as long as necessary to provide our services and comply with legal obligations
5.3 Security Measures
Authentication: Bearer token authentication for API access
Encryption: Data transmission uses secure protocols
Access Controls: Limited access to authorized personnel only
6. Permissions and Device Access
The app requests the following permissions:
6.1 Camera Access
Purpose: To capture photographs and videos of vehicles and containers
Usage: Required for core app functionality including VIN scanning and documentation
6.2 Storage Access
Purpose: To save and retrieve images, documents, and app data
Usage: Essential for offline functionality and data persistence
6.3 Network Access
Purpose: To communicate with our servers and retrieve VIN data
Usage: Required for data synchronization and real-time updates
6.4 Flashlight Access
Purpose: To provide lighting for camera operations in low-light conditions
Usage: Enhances camera functionality for better image quality
7. Your Rights and Choices
7.1 Data Access
You can view and update your profile information through the app settings
You can access your captured images and documents within the app
7.2 Data Deletion
You can delete individual images and documents through the app interface
Account deletion requests should be submitted through our customer support
7.3 Permission Management
You can revoke camera and storage permissions through your device settings
Note that revoking permissions may limit app functionality
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.