Privacy Policy
Effective Date: 29-07-2025

Dvision Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Dvision Academy when you use our mobile application ("App") and related services (collectively, the "Services").

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@dvisionacademy.com

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number (optional)

Profile information (such as display picture, bio)

b. Usage Data

App usage details (e.g., time spent in app, features used)

Interaction with live classes (e.g., attendance, chat messages)

c. Device Information

Device type and model

Operating system

IP address

Unique device identifiers

d. Payment Information

If you make purchases within the app, payment details will be processed securely via third-party payment gateways (e.g., Google Play Billing). Dvision Academy does not store payment details on our servers.

2. How We Use Your Information

We use your information to:

Provide and improve our services

Enable live and recorded classes

Personalize user experience

Send notifications (e.g., class reminders, updates)

Respond to user inquiries and support requests

Ensure security and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Service providers: For hosting, analytics, support, and communication services

Legal authorities: When required by law or to protect our rights

Instructors or course creators: To facilitate class interactions and performance tracking

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data

Withdraw consent at any time

Object to or restrict certain processing activities

Lodge a complaint with a data protection authority

You can manage your data directly in the app or contact us at info@dvisionacademy.com.

7. Children’s Privacy

Our app is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children without parental consent. If we discover such data has been collected, we will delete it promptly.

8. Third-Party Links and Services

Our app may contain links to third-party websites or services (such as YouTube, Zoom, or payment processors). This Privacy Policy does not apply to them. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. If we make significant changes, we will notify you via app notification or email. The latest version will always be available in the app and on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

📧 Email: info@dvisionacademy.com