Privacy Policy – Dvgride
Effective Date: [Add Date]
Dvgride ("we", "our", "us") operates the Dvgride mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
a. Personal Information
- Name
- Email address (dvgrideapp@gmail.com)
- Phone number
- Profile details
b. Location Data
- Real-time GPS location (foreground and background)
- Pickup and drop locations
- Route and trip information
👉 This is required to:
- Provide navigation and ride services
- Track trips in real time
- Improve route accuracy
c. Device Information
- Device model
- Operating system
- App usage data
2. How We Use Your Information
We use your information to:
- Provide navigation and map-based services
- Connect users with drivers (if applicable)
- Manage trips and routes
- Improve app performance
- Send notifications and updates
- Ensure safety and prevent fraud
3. Background Location Usage (Important)
Dvgride uses background location access to:
- Enable continuous navigation
- Track trips even when the app is minimized
- Provide real-time ride monitoring
👉 Location is only used during active trips or when required for core functionality.
4. Data Sharing
We do not sell your personal data.
We may share data with:
- Service providers (Google Maps API, Firebase)
- Delivery/driver partners (if applicable)
- Legal authorities if required by law
5. Data Security
We implement industry-standard security measures to protect your data.
However, no system is completely secure.
6. Data Retention
We retain data only as long as necessary for:
- Service functionality
- Legal compliance
7. Your Rights
You can:
- Update your profile
- Request data deletion
- Disable location access (may affect app functionality)
8. Third-Party Services
We may use:
- Google Maps API
- Firebase services
These services follow their own privacy policies.
9. Children’s Privacy
This app is not intended for users under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be reflected in the app.
11. Contact Us
📧 Email: dvgrideapp@gmail.com