Privacy Policy for Dtest App
Last Updated: August 26, 2025
This Privacy Policy explains how the Dtest app ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our mobile application available on Android and Apple devices. The Dtest app is designed to help users prepare for the Sri Lankan driving license exam. We are committed to safeguarding your privacy and ensuring your data is handled responsibly.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Email Address: Used as your username for account creation and login.
- Profile Information: Optional details you provide, such as name or contact preferences, to personalize your experience.
- Subscription Data: Payment-related information (processed securely via third-party payment providers) when you select a subscription plan (3-month, 6-month, 9-month, or 1-year).
b. Non-Personal Information
- Usage Data: Information about how you interact with the app, such as quiz completion, time spent on practice tests, and feature usage.
- Device Information: Details like device type, operating system (Android/iOS), and app version to optimize performance.
- Analytics Data: Aggregated, anonymized data to analyze app performance and improve user experience.
2. How We Use Your Information
We use your information to:
- Provide Services: Enable account creation, manage subscriptions, and deliver personalized practice tests and resources for the Sri Lankan driving license exam.
- Improve the App: Analyze usage patterns to enhance app functionality, content, and user interface.
- Communicate: Send account-related notifications, such as email verification or subscription updates.
- Ensure Security: Protect against unauthorized access and maintain the integrity of your account.
3. Data Sharing
We do not share your personal information with third parties, except in the following cases:
- Payment Processors: Secure third-party services (e.g., Google Play Store, Apple App Store) process subscription payments. We do not store your payment details.
- Legal Requirements: We may disclose information if required by law or to protect the rights, safety, or property of our users or the public.
- Service Providers: Trusted partners who assist with app analytics or hosting may access anonymized data under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: Data is encrypted in transit using secure protocols (e.g., HTTPS).
- Access Controls: Only authorized personnel can access user data for operational purposes.
- No Data Deletion Option: As stated in our data practices, user data cannot be deleted once collected, but it is securely stored and anonymized where possible.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Usage and analytics data may be retained indefinitely in anonymized form to improve the app.
6. Your Choices
- Account Management: Update your profile or subscription preferences within the app.
- Email Notifications: Opt out of non-essential communications via app settings.
- Data Access: Contact us at help@dtest.lk to request access to your personal information.
7. Children's Privacy
The Dtest app is not intended for users under 17 years of age, as this is the minimum age for registering for the Sri Lankan driving license exam. We do not knowingly collect data from children under 17.
8. International Users
The app is designed for users in Sri Lanka, but it can be accessed globally. If you use the app from outside Sri Lanka, your data will be processed in accordance with this Privacy Policy and Sri Lankan data protection laws.
9. Third-Party Links
The app may link to external resources, such as the Department of Motor Traffic website (https://dmt.gov.lk). We are not responsible for the privacy practices of third-party sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or app notifications. Continued use of the app after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
12. Disclaimers
The Dtest app is not affiliated with or endorsed by the Government of Sri Lanka or the Department of Motor Traffic. For official information, refer to https://dmt.gov.lk.
By using the Dtest app, you agree to the terms outlined in this Privacy Policy.