Privacy Policy for Valagaddi Partner (Driver App)

Effective Date: [Add Date]

Valagaddi Partner ("we", "our", or "us") operates the Valagaddi Partner mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our driver platform.

1. Information We Collect

a. Personal Information

We may collect:

• Full name
• Phone number
• Email address
• Profile photo
• Government ID (for verification, if required)
• Vehicle details (vehicle number, type, license info)

b. Location Data

• Real-time GPS location
• Background location (even when app is closed or minimized)

This is essential for trip tracking, navigation, and service operations.

c. Device Information

• Device model and OS version
• App usage data
• IP address

2. How We Use Your Information

We use the collected data to:

• Enable driver registration and account management
• Provide ride/delivery assignments
• Track trips and routes in real time
• Calculate earnings and payments
• Improve app performance and safety
• Communicate important updates and notifications

3. Background Location Usage

Valagaddi Partner collects location data in the background to:

• Track active trips even when the app is minimized
• Provide accurate navigation and route updates
• Ensure safety and transparency for customers and drivers
• Verify trip start, progress, and completion

This feature is critical and cannot be paused during active trips.

4. Data Sharing

We may share data with:

• Customers (limited info like driver name, location, vehicle details)
• Service providers (maps, analytics, payment systems)
• Legal authorities when required by law

We do NOT sell personal data.

5. Data Security

We implement strong security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary for:

• Legal compliance
• Business operations
• Dispute resolution

7. Your Rights

You can:

• Update your profile information anytime
• Disable location permissions (may affect app functionality)
• Request account deletion by contacting us

8. Third-Party Services

We may use services such as:

• Google Maps API
• Payment gateways
• Analytics tools

These services have their own privacy policies.

9. Children’s Privacy

Valagaddi Partner is not intended for users under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be notified within the app.

11. Contact Us

If you have any questions or concerns:

📧 Email: valagaddi@gmail.com