Privacy Policy – Velo Driver

Effective Date: April 1, 2026

App Name: Velo Driver
Website: https://cab.rpmgo.in/
Contact Email: thevelocabs@gmail.com

1. Introduction

Velo Driver (“we”, “our”, “us”) is a driver partner application that enables drivers to accept ride requests, navigate routes, and manage trips. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

a. Personal Information

• Full Name
• Phone Number
• Email Address
• Profile Photo

b. Driver & Vehicle Information

• Driving License Details
• Vehicle Registration Number
• Vehicle Type and Documents

c. Location Data (CRITICAL FOR APPROVAL)

We collect:

• Precise GPS location
• Background location (even when app is closed or not in use)

Used for:

• Matching drivers with riders
• Real-time trip tracking
• Navigation and route optimization
• Safety monitoring

d. Device Information

• Device model
• Operating system
• IP address
• App usage data

e. Earnings & Transaction Data

• Trip history
• Earnings details
• Payment transactions

3. How We Use Your Information

We use collected data to:

• Assign ride requests to drivers
• Enable navigation and route tracking
• Calculate fares and earnings
• Provide customer and driver support
• Improve app performance
• Ensure safety, fraud detection, and compliance

4. Location Usage

Velo Driver uses location data:

• To provide continuous tracking during trips
• To improve pickup and drop accuracy
• To ensure driver availability

⚠️ Location may be accessed in the background to ensure uninterrupted ride services.

5. Data Sharing

We may share your information with:

• Riders (limited info like name, vehicle details, location)
• Payment processors
• Government or legal authorities (if required)

We do not sell your personal data.

6. Data Security

We use industry-standard security measures to protect your data. However, no system is completely secure.

7. Your Rights

You can:

• Access your personal data
• Request correction or deletion
• Disable permissions (may affect app functionality)

8. Third-Party Services

The app may use:

• Google Maps APIs
• Firebase services

These services may collect data as per their own policies.

9. Data Retention

We retain your data only as long as necessary for:

• Legal compliance
• Business operations
• Safety and fraud prevention

10. Children’s Privacy

Velo Driver is not intended for individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or website.

12. Contact Us

📧 Email: thevelocabs@gmail.com
🌐 Website: https://cab.rpmgo.in/