Privacy Policy for SofsiRide Partner

Effective Date: 27 March 2026

SofsiRide Partner (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SofsiRide Partner mobile application.

By using the app, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

a) Personal Information

• Full name
• Phone number
• Email address
• Profile photo
• Partner/driver account details

b) Driver / Partner Information

Depending on app functionality, we may collect:

• Vehicle details
• License details
• Identification documents
• Registration details
• Other onboarding or verification information

c) Location Information

Since SofsiRide Partner is a maps, navigation and travel partner app, we may collect:

• Live/current location
• Pickup location
• Drop location
• Route and trip movement data
• Background location (if required for active trip functionality)

This helps us provide:

• Ride allocation
• Navigation support
• Route guidance
• Trip management
• Real-time travel coordination

d) Device Information

We may collect limited technical data such as:

• Device model
• OS version
• App version
• Device identifiers
• Crash logs and diagnostics

e) Usage Information

We may collect app usage information such as:

• Ride acceptance/rejection activity
• Trip activity
• Login actions
• Feature usage
• App interactions

2. How We Use Your Information

We use your information to:

• Create and manage your partner account
• Verify driver/partner onboarding information
• Provide ride requests and trip assignments
• Enable maps and navigation features
• Track trips and route movement
• Improve app functionality and service quality
• Show important alerts and notifications
• Provide customer/partner support
• Prevent fraud, misuse, or unsafe activity
• Maintain platform safety and operational efficiency

3. Location Data Usage

Location data is a core part of SofsiRide Partner.

Your location may be used:

• To receive nearby ride requests
• To navigate to pickup and drop locations
• To track ongoing trips
• To improve route-based service quality

Background Location

If enabled in the app, background location may be used while the partner is active or during trip operations so the platform can:

• Detect availability
• Provide ride matching
• Support active trip tracking
• Improve operational accuracy

You can manage location access anytime from your device settings, but disabling it may affect core app features.

4. Permissions We May Request

SofsiRide Partner may request the following permissions:

• Location Permission – for live tracking, trip management and navigation
• Background Location Permission – for active trip/partner availability features (if applicable)
• Camera Permission – for document/profile uploads
• Storage / Media Permission – for uploading files and images
• Phone Permission – for communication and verification support
• Notification Permission – for ride alerts and important updates

We only request permissions required for app operations.

5. Sharing of Information

We do not sell your personal information.

We may share limited information only when necessary:

• With service providers helping us operate the platform
• With technical, hosting, mapping or support service providers
• When required by law or legal process
• To prevent fraud, abuse, or safety risks
• To protect users, partners, platform operations, and legal rights

6. Data Security

We use reasonable technical and administrative measures to protect your information.

However, no app or internet-based platform can guarantee 100% security.

7. Data Retention

We retain your data only for as long as necessary to:

• Operate the partner platform
• Maintain business and legal records
• Resolve disputes
• Improve services
• Enforce platform rules and policies

You may request account deletion by contacting us.

8. Your Rights and Choices

You may have the right to:

• Access your account information
• Update your details
• Request correction of inaccurate data
• Request account/data deletion
• Disable permissions through device settings
• Stop using the app anytime

For privacy-related requests, contact us:

Email: sofsiride@gmail.com