Privacy Policy

Effective Date: March 23, 2026

Rapipick Driver (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Rapipick Driver collects, uses, stores, and protects user information when you use our mobile application and related services.

Rapipick Driver is a driver app for transport and travel services that helps drivers accept ride requests, navigate routes, manage trips, track earnings, and access location-based service features.

By using Rapipick Driver, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect the following personal information when you use the app:

• Full name
• Email address
• Phone number
• Profile photo
• Address details
• Support messages and communication records

2. Driver and Vehicle Information

To enable driver registration and service operations, we may collect:

• Driving license details
• Government ID proof
• Vehicle registration number
• Vehicle type and model
• Insurance details
• Permit details
• Driver verification documents

3. Location Information

Rapipick Driver may collect:

• Precise location
• Approximate location
• Background location, if enabled by the driver and required for trip-related features

This information is used to provide ride requests, route navigation, trip tracking, nearby booking detection, and location-based driver services.

4. Device and Technical Information

We may automatically collect:

• Device type and model
• Operating system version
• App version
• IP address
• Device identifiers
• Crash logs
• Usage diagnostics

5. Usage Data

We may collect data related to how drivers interact with the app, including:

• Trip activity
• Route and navigation usage
• Login activity
• Earnings-related activity
• App interaction data

How We Use Information

We use collected information for the following purposes:

• To create and manage driver accounts
• To verify driver and vehicle details
• To provide trip requests and ride-related services
• To show routes, trip updates, and navigation support
• To improve app performance and user experience
• To send service-related notifications
• To provide customer support
• To maintain app safety, security, and fraud prevention
• To comply with legal obligations

Location Data Usage

Rapipick Driver uses location data to:

• Detect the driver’s live location
• Show nearby trip requests
• Provide route navigation
• Track trips in real time
• Improve trip accuracy and service quality
• Deliver a better driver experience

Background location may be used only when required for active driver or trip features and only with driver permission.

Information Sharing

We do not sell drivers’ personal information. We may share information in the following cases:

Service Providers

We may share data with trusted third-party service providers that support:

• Map and navigation services
• Cloud hosting
• Analytics
• Crash reporting
• Customer support
• Notifications
• Payment or payout processing

Legal Compliance

We may disclose information if required by law, regulation, legal process, or government request.

Business Transfers

If Rapipick Driver is involved in a merger, acquisition, or asset sale, driver information may be transferred as part of that transaction.

Data Retention

We retain driver information only as long as necessary to:

• Provide services
• Improve app functionality
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When no longer needed, data will be deleted or anonymized where possible.

Data Security

We use reasonable technical and organizational measures to protect driver data against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure.

User Rights

Depending on applicable law, users may have the right to:

• Access their personal data
• Correct inaccurate information
• Request deletion of their account or data
• Withdraw consent where applicable

To make such a request, users may contact us at: rapipick@gmail.com

Permissions

Rapipick Driver may request the following permissions:

• Location – for trip requests, route tracking, and navigation
• Background Location – for ongoing trip and driver availability features
• Internet – to access app services
• Notifications – to send trip alerts and service updates
• Storage – if needed for document uploads
• Camera – only if the app includes profile photo or document upload features

Permissions are used only for core app functionality.

Children’s Privacy

Rapipick Driver is not intended for children under 18. We do not knowingly collect personal information from children. If such information is discovered, we will take steps to remove it.

Third-Party Services

The app may use third-party tools or services such as:

• Mapping and navigation APIs
• Analytics tools
• Crash reporting services
• Cloud hosting providers
• Payment and payout services

These third parties may process data according to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app or through other appropriate channels. Continued use of Rapipick Driver after changes means you accept the revised Privacy Policy.