Privacy Policy

Effective Date: 10 April 2026
App Name: Delix 
Developer: Stranded Solutions LTD

1. Overview

Delix (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Delix mobile application (“the App”).

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide
We may collect information you voluntarily provide, including:

• Pet details (name, species, breed, age, photos)
• Care schedules and medication information
• Journal entries and notes
• Optional emergency or health-related pet information
• This data is used solely to provide app functionality.

2.2 Automatically Collected Information
We may collect limited technical data, such as:

• Device type and operating system
• App usage data (e.g., feature interactions)
• Diagnostic and crash data

2.3 Subscription and Purchase Data
We use third-party services to manage subscriptions. These services may collect:

• Subscription status
• Purchase events
• Anonymous user identifiers
• We do not store or process your payment details directly.

2.4 Advertising Data (If Applicable)
If ads are displayed in the App, third-party advertising providers may collect:

• Advertising identifiers (such as IDFA, where permitted)
• Ad interaction data

3. How We Use Your Information

We use your information to:

• Provide and maintain app functionality
• Manage pet profiles, care schedules, and reminders
• Send local notifications for pet care activities
• Improve app performance and user experience
• Manage subscriptions and premium access
• Display advertisements (if applicable)

4. Data Storage and Security

Your pet-related data is primarily stored locally on your device using Apple-provided frameworks.

We take reasonable technical and organizational measures to protect your data. However, no method of storage or transmission is completely secure.

5. Third-Party Services

The App integrates third-party services for specific functionality:

RevenueCat
Used for subscription management and purchase validation.
RevenueCat may collect anonymous user identifiers and transaction data.

Google AdMob
Used to display advertisements (if enabled).
AdMob may collect device identifiers and ad interaction data.

Apple Services
Used for in-app purchases, notifications, and analytics (if enabled).

These third-party providers operate under their own privacy policies.

6. Notifications

The App may send local notifications related to:

• Medication reminders
• Care schedules
• Pet-related events

These notifications are generated on-device and do not require storing your personal data on external servers.

You can disable notifications at any time in your device settings.

7. App Lock and Security Features

If App Lock is enabled:

• The App may use device authentication methods such as Face ID, Touch ID, or passcode
• Biometric data is not collected or stored by us and remains managed by your device

8. Data Retention

Your data is stored on your device and remains there unless you delete it

• Deleting the App may result in loss of all stored data
• We do not retain personal pet data on external servers

9. Children’s Privacy

The App is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

10. Your Rights

Depending on your location, you may have rights regarding your data, including:

• Accessing your data
• Deleting your data
• Restricting certain types of data processing

Since most data is stored locally, you can manage or delete your data directly within the App.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the Effective Date above.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Email: hello@strandedsolutions.co.uk
Company: Stranded Solutions LTD