Privacy Policy for Crispynest Driver
Effective Date: June 11, 2025
App Name: Crispynest Driver
Support Email: crispynestkota@gmail.com
Contact Number: +91-6376960744
At Crispynest Driver, we value the privacy of our users and are committed to protecting your personal and operational data. This Privacy Policy explains how we collect, use, and share information when you use our driver application.
1. Information We Collect
When you use the Crispynest Driver app, we may collect the following types of information:
Personal Information: Name, phone number, email address
Driver Profile Info: Vehicle details, license number, profile photo
Location Data: Real-time and background GPS data to track deliveries and assign nearby orders
Device & Usage Data: Device ID, IP address, operating system details, app usage logs
Delivery Information: Assigned orders, delivery status updates, timestamps, proof of delivery (images or signatures)
2. How We Use Your Data
We use the collected information to:
Register, verify, and manage your driver account
Assign deliveries and navigate optimized routes
Show order status updates to vendors and customers
Notify you about new orders, delivery instructions, or schedule changes
Improve app performance and user experience
Respond to support requests and account-related issues
3. Data Sharing
We do not sell your information. However, we may share limited data under the following circumstances:
With vendors and customers to facilitate delivery tracking and communication
With third-party services for analytics, push notifications, or payment settlements
With legal authorities if required by law or in case of legal investigations
4. Security Measures
We use encrypted communication (SSL), secure authentication, and controlled access to protect your data. While we follow industry standards, no digital platform can guarantee 100% security.
5. Your Rights and Controls
You may:
Access and update your profile from within the app
Contact us to request account deletion or data correction
Control app permissions like location tracking from your phone settings
6. Children’s Privacy
This app is intended for individuals 18 years and older. We do not knowingly collect data from children.
7. Policy Updates
This policy may be updated from time to time to reflect changes in laws or app features. Updated policies will be posted in the app.
8. Contact Us
For questions or concerns about your data, please contact us:
📧 Email: crispynestkota@gmail.com
📞 Phone: +91-6376960744