CipherPod Privacy Policy

ACE OF COSMOS prop. ("we," "us," or "our") operates the CipherPod mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.

1. Information Collection and Use
For a superior experience and to enable financial functionalities, we collect several types of information for various purposes:

A. Personal Identifiable Information (PII)
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:
- Email Address and Full Name.
- Phone Number and Shipping Address (for physical deliveries or commerce).

B. Know Your Customer (KYC) & Compliance Data
To access project backing, revenue sharing, or withdrawal features, we are legally required to verify your identity. This includes:
- Government-issued ID: PAN Card and Aadhaar Card (specifically for users in India).
- Real-time Video/Photo Verification: To prevent identity theft and fraud.
- Source of Funds: Occasional declarations as required by AML (Anti-Money Laundering) laws.

C. Financial Information (Withdrawals & Wallet)
To process automated payouts via our payment partners (e.g., RazorpayX), we collect:
- Bank Account Number and IFSC Code.
- UPI ID (VPA).
- Beneficiary Name.

D. User-Generated Content (Short Video Platform)
We collect information you post via our video platform, including:
- Videos, images, audio, text, captions, and comments.
- Metadata associated with your content (e.g., timestamps and engagement metrics).
- Interaction data: Videos watched, likes, shares, and accounts followed.

2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service.
- To process financial transactions and automated withdrawals (Payouts).
- To notify you about changes to our Service or project updates.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer support and handle complaints.
- To monitor the usage of the Service to ensure technical stability.
- To detect, prevent, and address technical issues or fraudulent activities.

3. Service Providers & Third-Party Sharing
We may employ third-party companies and individuals to facilitate our Service, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our primary partners include:
- Payment Processors: RazorpayX (for automated payouts and deposits).
- Cloud Storage & Delivery: Cloudinary and Firebase (for video hosting and data).
- Verification Services: Third-party KYC providers for identity authentication.

4. Data Retention
ACE OF COSMOS prop. will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Financial transaction data and KYC records are stored for a minimum period as prescribed by Indian financial regulations.

5. International Transfer of Data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this Privacy Policy represents your agreement to that transfer.

6. Security of Data
The security of your data is critical to us. We use commercially acceptable means such as encryption (SSL/TLS), secure internal access controls, and regular audits to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Children’s Privacy & Age Restrictions
Our Service is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personally identifiable information from anyone under the age of 18. KYC verification is mandatory for all revenue-related features to ensure age compliance. If we become aware that we have collected Personal Information from a minor without verification of parental consent, we take steps to remove that information from our servers.

8. Your Rights and Choices
Depending on your location, you may have the following rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification (to correct inaccurate data).
- The right to object to processing or request data portability.
- The right to withdraw consent at any time.

To exercise these rights, please contact us at the email provided below.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
By email: cipherpod.q@gmail.com
ACE OF COSMOS prop.