Privacy Policy – Bharat Loader

Effective Date: [Add Date]
Contact Email: bharatloader1@gmail.com

Bharat Loader (“we,” “our,” or “us”) provides transport, loader booking, and navigation services to help users connect with vehicle operators for goods transportation and travel-related logistics. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

a) Personal Information

Name

Phone number

Email address

Pickup and drop locations

Business details (if applicable)

b) Location Data

We collect precise and approximate location data to:

Provide booking services

Assign loaders/drivers

Enable real-time navigation

Track trips and deliveries

Location may be accessed while the app is in use and, if enabled, in the background for live trip tracking.

c) Device & Usage Information

Device model and OS version

IP address

App version

Log data and crash reports

2. How We Use Information

We use collected data to:

Process booking requests

Connect users with drivers/loaders

Provide navigation and tracking

Improve service quality

Prevent fraud and misuse

Provide customer support

3. Data Sharing

We do not sell personal information.

We may share limited information with:

Drivers/loaders for booking fulfillment

Payment service providers (if applicable)

Cloud hosting and analytics providers

Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational safeguards to protect user data.

5. Data Retention

We retain data only as long as necessary to provide services or comply with legal requirements.

6. User Rights

Users may:

Update account information

Request data correction

Request account deletion by contacting support

Disable location access via device settings

7. Children’s Privacy

Bharat Loader is not intended for children under 13 years of age.

8. Changes to Policy

We may update this Privacy Policy periodically. Changes will be posted within the app.