Privacy Policy

Effective Date: 11 May 2026

Welcome to Urbnyard Shopping App. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

By using the Urbnyard Shopping App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Mobile number
• Shipping and billing address
• Profile information

Account Information

• Login credentials
• Order history
• Wishlist and cart details
• Saved preferences

Payment Information

Payments are processed securely through trusted third-party payment gateways. We do not store your complete card or banking details on our servers.

Device & Usage Information

• Device type and operating system
• IP address
• App version
• Browsing activity within the app
• Crash logs and analytics data

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and deliver orders
• Provide customer support
• Improve app performance and user experience
• Send order updates and notifications
• Offer promotions, discounts, and personalized recommendations
• Prevent fraud and unauthorized activity

3. Sharing of Information

We may share information with:

• Delivery and logistics partners
• Payment gateway providers
• Customer support tools
• Analytics and marketing service providers

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.

5. Cookies & Analytics

The app may use cookies, SDKs, and analytics tools to:

• Understand user behavior
• Improve app functionality
• Personalize content and recommendations

You can manage certain permissions through your device settings.

6. User Rights

You may:

• Access or update your account information
• Request deletion of your account
• Opt out of marketing communications
• Contact us regarding privacy concerns

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

The app may contain links or integrations with third-party services. We are not responsible for the privacy practices of external platforms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Urbnyard Support Team
Email: sales@urbnyard.com
Website: https://urbnyard.com/