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Privacy Policy

Last Updated: October 22, 2026

Crazy Solution ("us", "we", or "our") operates the Arrow Escape - Slide Puzzle Game mobile application (hereinafter referred to as the "Service" or "Game").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We commit to protecting and respecting your privacy in compliance with applicable data protection laws.

By installing and using this Game, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined here, please do not download, install, or use the application.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Contact Information: Mobile Number (8985882121) and Email Address (sirisolutionsad@gmail.com) when you reach out for customer support or inquiries.
  • User Profile: Username, nickname, or avatar chosen for in-game leaderboards and achievements.

B. Non-Personal & Technical Data

We also collect information that your mobile device sends whenever you play our Game, which may include:

  • Device Information: Device model, operating system version, unique device identifiers (like Android ID or IDFA), and mobile network information.
  • Gameplay & Performance Data: High scores, levels completed, game progress, session duration, features interacted with, and crash reports/diagnostic data to monitor technical stability.

2. How We Use the Data

Crazy Solution uses the collected data for various purposes:

  • To provide, maintain, and improve the gameplay experience of Arrow Escape.
  • To notify you about updates, technical notices, security alerts, and support messages.
  • To provide customer care and respond efficiently to your support requests.
  • To monitor the usage of the Service and analyze performance trends to fix bugs.
  • To display appropriate in-game advertisements and process game rewards.

3. Third-Party Services and Advertisements

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties may access your device's Advertising ID to personalize ads or run diagnostics. Common third-party services used in our game include:

  • Google Play Services
  • Google AdMob (for serving advertisements)
  • Firebase Analytics / Unity Analytics (for performance tracking)

These third-party service providers have their own privacy policies addressing how they use such information. We highly recommend reviewing their respective privacy policies.

4. Data Security

The security of your data is important to us. We implement commercially acceptable technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Children's Privacy

Our Service is intended for a general audience. We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children under 13 without verification of parental consent, we will take immediate steps to remove that information from our servers.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • The right to access, update, or delete the personal information we hold about you.
  • The right to request restriction of processing your personal data.
  • The right to withdraw consent at any time where we relied on your consent to process your information.

If you wish to exercise any of these rights, please contact us directly via our official email address listed below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us using the information below:

  • Developer/Company Name: Crazy Solution
  • Official Website: crazysolution.in
  • Mobile Number: +91 8985882121
  • Email Address: sirisolutionsad@gmail.com