PRIVACY POLICY
Applicone Connect
Effective Date: October 5, 2026
Last Updated: October 5, 2026
Applicone Connect ("Applicone Connect", "we", "our", or "us") is a business communication and collaboration application developed and operated by DigiMind Technology.
This Privacy Policy explains how we collect, use, process, store, share, and protect information when users access or use the Applicone Connect mobile application and related services.
By using Applicone Connect, you acknowledge the practices described in this Privacy Policy.
1. About Applicone Connect
Applicone Connect is designed for organizations, companies, employees, teams, and authorized users to communicate and collaborate securely.
Depending on the features enabled for an organization, Applicone Connect may provide:
User and company accounts
One-to-one messaging
Group messaging
Text messaging
Image, video, document, and file sharing
Voice messages
Voice and video calling
Message replies and forwarding
Message editing and deletion
Pinned and starred messages
Message delivery and read status
User presence and typing indicators
Location sharing
Push notifications
Multi-device access
Company and group administration
End-to-end encrypted communication where supported
2. Information We Collect
The information collected depends on how you and your organization use Applicone Connect.
2.1 Account and Personal Information
When an account is created or used, we may collect information such as:
Name
Username
Email address
Mobile number
Profile photograph
Company or organization information
User identifier
Company membership
Group membership
User role and permissions
Authentication information
This information is used to identify users, authenticate accounts, manage organization membership, and provide communication features.
2.2 Authentication Information
Applicone Connect may process information required to authenticate users and protect accounts.
Passwords and other authentication credentials should be handled using appropriate security and authentication mechanisms and should not be stored as readable plain text.
Authentication information may also be processed by authentication infrastructure used by Applicone Connect.
2.3 Messages and Communications
When you communicate through Applicone Connect, the service may process information associated with your communications, including:
Text messages
Group messages
Replies
Forwarded messages
Edited messages
Message timestamps
Message delivery status
Message read/seen status
Starred messages
Pinned messages
Group activity information
Call-related information
Sender and recipient information
Where end-to-end encryption is enabled and properly implemented, protected message content is encrypted so that it can be decrypted by authorized participants possessing the required cryptographic information.
Certain metadata may still need to be processed to operate the messaging service.
3. Photos, Videos, Documents and Files
Applicone Connect allows users to voluntarily send and receive media and files.
This may include:
Photos
Videos
Documents
Audio files
Voice messages
Other supported attachments
Applicone Connect may request access to your device's photos, media, camera, or files when you choose to use features requiring that access.
We use this access to provide the functionality requested by you, such as selecting, capturing, sending, receiving, previewing, downloading, or saving media.
4. Camera Access
Applicone Connect may request permission to access your device camera.
Camera access may be used for features such as:
Taking a profile photograph
Capturing photographs for sharing
Recording videos
Video calling
Other user-initiated communication features
Camera access is used only when required for features that depend on it.
You can manage camera permissions through your device settings.
5. Microphone Access
Applicone Connect may request microphone access for:
Voice messages
Voice calls
Video calls
Audio recording associated with supported communication features
Microphone access is used to provide features initiated by the user.
You can manage microphone permission through your device settings.
6. Location Information
Applicone Connect may request access to location information when a user chooses to use a location-related feature.
For example, a user may choose to share their current location with another user or within a group conversation.
Depending on your device settings and permissions, location information may include approximate or precise location.
Location access is used to provide the requested location functionality and should not be used for unrelated advertising or tracking purposes.
You can disable location access through your device settings.
7. Voice and Video Calls
Applicone Connect may provide voice and video calling functionality.
To provide calls, the application may process information such as:
Caller and recipient identifiers
Call initiation information
Call timestamps
Call duration
Call status
Technical information necessary to establish and maintain the call
Camera and microphone access may also be required depending on whether you make a voice or video call.
Call-related metadata may be retained where necessary to provide call history, security, troubleshooting, and related functionality.
8. Contacts
If Applicone Connect introduces or uses device-contact functionality, access to contacts will be requested only where required for a user-facing feature and subject to applicable permissions.
Applicone Connect does not require access to a user's complete address book merely to provide ordinary company-directory functionality where company users are already available through the organization's account.
9. Device and Technical Information
We may process technical information required to operate, secure, diagnose, and improve Applicone Connect, including:
Device type
Operating system
Application version
Device or application identifiers
Push notification tokens
IP address
Network information
Login information
Crash information
Diagnostic information
Security events
Application performance information
This information may be used for security, troubleshooting, service delivery, and application maintenance.
10. Push Notifications
Applicone Connect may use push notification technologies to notify users about events such as:
New messages
Group messages
Incoming calls
Missed calls
Mentions
Company or group activity
Other relevant application events
Push notification providers may process device tokens and technical information required to deliver notifications.
Users can control notification permissions through their device settings.
11. How We Use Information
We may use information processed through Applicone Connect to:
Create and maintain user accounts
Authenticate users
Provide company-based access
Provide one-to-one and group messaging
Deliver messages and attachments
Provide voice and video calls
Provide message delivery and read status
Provide notifications
Synchronize supported account information
Manage groups and company membership
Maintain application security
Prevent abuse and unauthorized access
Troubleshoot technical issues
Maintain and improve application reliability
Provide customer and technical support
Fulfill applicable legal obligations
We do not sell users' private messages or personal information for advertising purposes.
12. End-to-End Encryption
Applicone Connect is designed to support secure communications, including end-to-end encryption for supported communication functionality.
Where end-to-end encryption is enabled and properly implemented, protected content is encrypted using cryptographic keys so that only authorized participants with the required keys can decrypt the content.
However, certain metadata may still be processed for service operation, including information such as:
Sender and recipient identifiers
Message timestamps
Delivery information
Read status
Group membership
Account information
End-to-end encryption also cannot prevent an authorized recipient from taking screenshots, copying, forwarding, exporting, photographing, or otherwise sharing content after receiving it.
13. Company and Group Information
Applicone Connect is designed for organizational communication.
A user may be associated with one or more companies or organizations where supported.
Information visible to other authorized users may include:
Name
Username
Profile image
Company membership
Group membership
Online or presence information
Messages sent to shared conversations
Read status
Other collaboration information
Company owners, administrators, or authorized group administrators may have additional management permissions depending on their assigned role.
14. Third-Party and Cloud Services
Applicone Connect may use third-party infrastructure and technology providers to provide application functionality.
For example, services provided by Google Firebase may be used for functionality such as:
User authentication
Database services
Cloud storage
Backend processing
Push notifications
These providers may process limited information necessary to provide their respective services.
Third-party services have their own terms, security practices, and privacy policies.
We require service providers handling personal information on our behalf to provide appropriate protection consistent with applicable requirements.
15. Sharing of Information
We do not sell personal information.
Information may be disclosed in limited circumstances, including:
With Other Users
Information you intentionally share in a conversation may be available to the users participating in that conversation.
Within Your Organization
Account and communication information may be available to authorized users according to company membership, group membership, roles, and application permissions.
Service Providers
Information may be processed by cloud hosting, authentication, notification, storage, security, communications, and other technology providers required to operate Applicone Connect.
Legal Requirements
Information may be disclosed when reasonably necessary to comply with applicable law, regulation, court order, or valid legal process.
Security
Information may be processed or disclosed where reasonably necessary to investigate fraud, unauthorized access, security incidents, abuse, or threats to users or the service.
16. Data Security
DigiMind Technology takes reasonable technical and organizational measures intended to protect information processed through Applicone Connect.
Depending on the relevant component, these measures may include:
Encryption
Secure network communication
Authentication controls
Role-based access controls
Company-level access restrictions
Protected database access
Secure cloud infrastructure
Local data protection
Security monitoring
End-to-end encryption for supported communications
However, no internet transmission, software system, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials and devices from unauthorized access.
17. Data Retention
We retain information for as long as reasonably necessary to:
Provide Applicone Connect services
Maintain user accounts
Maintain company communication functionality
Protect application security
Resolve disputes
Meet legitimate operational requirements
Comply with applicable legal obligations
Different categories of information may have different retention periods.
When information is deleted, residual copies may remain temporarily in backups or technical systems until those systems are overwritten or the applicable retention period expires.
Certain information may also be retained where required by applicable law.
18. Account and Data Deletion
Users may request deletion of their Applicone Connect account and associated personal information, subject to applicable legal and organizational requirements.
Users can contact DigiMind Technology regarding account or personal-data deletion requests at:
We may verify the identity of the person submitting a deletion request before processing it.
Following a valid request, applicable personal information will be deleted or anonymized unless retention is necessary or permitted for legal, security, dispute-resolution, fraud-prevention, or other legitimate purposes.
Messages or information previously delivered to other users may remain available to those users where technically or legally applicable.
19. User Choices and Permissions
Users can manage many privacy permissions through their device settings.
Depending on the platform, this may include:
Camera
Microphone
Photos
Media
Files
Location
Notifications
Disabling a permission may prevent certain Applicone Connect features from functioning.
20. User Privacy Rights
Depending on applicable laws and circumstances, users may have rights to:
Request access to their personal information
Request correction of inaccurate personal information
Request deletion of personal information
Withdraw consent where processing relies on consent
Manage application permissions
Raise concerns regarding personal-data processing
Requests can be submitted using the contact information provided below.
21. Children's Privacy
Applicone Connect is designed primarily for business, workplace, enterprise, and organizational communication.
It is not intended to knowingly collect personal information from children contrary to applicable law.
If we become aware that information relating to a child has been collected without required authorization, we will take reasonable steps to address the situation in accordance with applicable law.
22. International Data Processing
Cloud services used by Applicone Connect may process or store information in different countries.
Where information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards and applicable data-protection requirements are followed.
23. No Sale of Personal Information
DigiMind Technology does not sell Applicone Connect users' personal information or private communications to advertisers or data brokers.
Information collected through Applicone Connect is intended to be used for providing, securing, supporting, and maintaining the service and for other purposes disclosed in this Privacy Policy.
24. Changes to This Privacy Policy
We may update this Privacy Policy when Applicone Connect features, technologies, legal requirements, or data-processing practices change.
When the policy is updated, the "Last Updated" date will be revised.
Where required, users may also be notified of material changes through the application or another appropriate communication method.
Users are encouraged to review this Privacy Policy periodically.
25. Contact Us
For questions, concerns, account deletion requests, or other privacy-related inquiries regarding Applicone Connect, please contact:
DigiMind Technology
Application: Applicone Connect
Email: info@digimindtechnology.com
Corporate Address:
E4, 271, E-4, Arera Colony,
Bhopal, Madhya Pradesh – 462016
India
Website: DigiMind Technology
© 2026 DigiMind Technology. All Rights Reserved.