Amai Technologies Ltd. - Privacy Policy
Last Updated: July 30, 2025
Effective Date: August 8, 2023
1. Introduction
This Privacy Policy ("Policy") governs the collection, use, and disclosure of information by Amai Technologies Ltd. ("Amai", "we", "us", or "our") through the Amai mobile application ("App"), provided as a free service. By downloading, accessing, or using the App, you ("User" or "you") consent to the practices described herein. This Policy applies to all Users globally, regardless of age, race, nationality, ethnicity, gender, or any other characteristic.
2. Information We Collect
We collect information to provide, improve, and secure our services:
Automatically Collected Information:
Device Information: IP address, operating system type/version, unique device identifiers.
Usage Data: Pages viewed within the App, time/date of visits, time spent on pages/App, features used, crash reports.
Approximate Location: Derived from your IP address or device settings (if enabled). We do not collect precise GPS location without explicit, additional consent.
User-Provided Information (Optional/Required for specific features):
Identifiers: Email address, User ID, username.
Profile Data: Sex, age (for age-gating/appropriate content), profile picture.
Contact Information: Personal or Business details (If provided for support or features).
Location Data: If explicitly enabled by you for location-based features.
3. How We Use Your Information
We use collected information fairly and transparently:
Core App Functionality: To operate, maintain, and provide the App's features.
Analytics & Improvement: To understand usage patterns, troubleshoot errors (e.g., via Crashlytics), analyze trends, and enhance App performance, usability, and content.
Personalization: To tailor content and recommendations (including location-based features if location is enabled).
Communication: To send essential service notifications, security alerts, support messages, and (only with your explicit opt-in consent) marketing promotions.
Security & Fraud Prevention: To protect Amai, our Users, and the App.
Legal Compliance: To meet legal obligations and enforce our terms.
4. Location Data (Specifics)
Collection: Approximate location (e.g., city/country) is derived from your IP address. Precise location is only collected if you explicitly enable device location services for the App.
Use: Location data is used for:
Geolocation Services: Providing location-relevant features/content (if enabled).
Analytics: Aggregated, anonymized location data helps analyze regional usage and improve services.
Third-Party Services: Anonymized location data may be shared with analytics partners (e.g., Mapbox for mapping, Google Analytics) solely for service improvement.
5. Information Sharing & Disclosure
We prioritize User privacy and limit sharing:
Service Providers: Trusted third parties (listed below) process data under strict contractual agreements for purposes like analytics, crash reporting, and mapping. They are prohibited from independent use or selling your data.
Legal Obligations: We may disclose information if required by law (e.g., subpoena), to protect our rights, safety of Users or others, investigate fraud, or respond to government requests.
Business Transfers: In the event of a merger, acquisition, or asset sale, User information may be transferred, subject to this Policy's protections.
Aggregated/Anonymized Data: We share non-identifiable, aggregated data for analysis, research, or marketing.
With Your Consent: We share specific information only with your explicit permission.
6. Third-Party Services
The App integrates services with their own privacy policies:
Google Play Services (Privacy Policy)
Google Analytics for Firebase (Privacy Policy)
Firebase Crashlytics (Privacy Policy)
Unity Technologies (Privacy Policy)
Mapbox (Privacy Policy)
We strongly advise reviewing these policies. Amai is not responsible for the practices of these third parties.
7. Data Retention
User-Provided Data: Retained for as long as your account is active or as needed to provide services. Upon account deletion request, we will delete or anonymize this data within 30 days, except where legal retention obligations apply (e.g., transaction records, safety incident investigations).
Automatically Collected Data: Retained for analytical purposes for a period necessary to achieve the purposes outlined (typically up to 26 months), after which it is anonymized or deleted.
Right to Deletion: Users can request deletion of their User-Provided Data by contacting privacy@allamai.org or help@allamai.org . We will respond within 30 days.
8. User Rights & Choices
Opt-Out of Collection: Uninstall the App using your device's standard methods.
Location Services: Control precise location collection via your device settings.
Marketing Communications: Opt-out via the unsubscribe link in emails or App settings.
Access & Correction: Contact us to request access to or correction of your personal data.
Do Not Sell/Share (CCPA/GDPR): We do not sell personal data. For specific rights under CCPA (California), GDPR (EU/UK), or similar laws (e.g., access, deletion, portability, objection), contact privacy@allamai.org . We will respond within legally mandated timeframes and verify your identity.
9. Children's Privacy
The App is not directed at children under 13 (16 in some regions like EEA/UK). We do not knowingly solicit or collect personal information from underage users.
Age Screening: We may implement age-gating or request age information to restrict underage access.
Parental Action: If we discover underage data was collected, we will delete it immediately. Parents/guardians who believe their child provided data should contact us at privacy@allamai.org .
COPPA/GDPR-K Compliance: Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA) and GDPR provisions regarding children.
10. Security
We implement robust technical and organizational measures to protect your information:
Industry Standards: Encryption in transit (TLS/SSL) and at rest, access controls, secure coding practices.
Procedural Safeguards: Regular security audits, vulnerability management, employee training.
Breach Response: We have procedures to investigate, mitigate, and notify Users and authorities of data breaches as required by law (e.g., within 72 hours under GDPR where applicable). While we strive for maximum security, no system is 100% impenetrable.
11. International Data Transfers
Data may be processed outside your home country. When transferring data internationally (e.g., from EEA/UK), we rely on appropriate safeguards like Standard Contractual Clauses (SCCs) or the EU-US Data Privacy Framework (DPF) where applicable.
12. Changes to This Policy
We may update this Policy periodically to reflect changes in practices, services, or legal requirements.
Notification: Material changes will be communicated via in-App notice, email (if provided), or by prominently posting the updated Policy on our website and within the App. The "Last Updated" date will reflect changes.
Continued Use: Your continued use of the App after the effective date of the revised Policy constitutes acceptance. We encourage regular review of this Policy.
13. Your Consent
By using the Amai App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
14. Contact Us
For questions, concerns, or to exercise your privacy rights:
Email: privacy@allamai.org or support@allamai.org
Registered Office: Amai Technologies Ltd. Village: cell A, Town ward, ishaka division, ishaka municipality, Bushenyi Uganda P.O.Box 440349